Terms and Conditions

Agreement to Terms

By accessing and using VitalGadgetHub's services, you agree to be bound by these Terms and Conditions. These terms govern your use of our health and safety gadget services in Singapore.

Service Description

VitalGadgetHub provides premium health and safety monitoring devices in Singapore. Our services include smartwatches, blood pressure monitors, sleep trackers, and comprehensive customer support for health monitoring devices.

User Obligations

When using our services, you agree to:
Provide accurate and complete information
Maintain the confidentiality of any account information
Use our products in compliance with applicable laws
Respect the rights of other customers and staff

Product Pricing

Our prices are clearly stated for each product. All prices are in Singapore Dollars (SGD) and include applicable taxes. Payment terms and methods will be specified in your purchase agreement.

Refund Policy

Our refund policy is structured as follows:
Full refund if product return occurs within 7 days of purchase and product is in original condition
80% refund if return occurs within 14 days with minor usage
50% refund if return occurs within 30 days with normal usage
No refund after 30 days from purchase date
Special circumstances will be evaluated on a case-by-case basis

Service Delivery

We commit to:
Professional and timely product delivery
Regular communication and updates
Transparent documentation of all processes
Quality support throughout the product lifecycle

Terms of Usage

Our product usage terms include:
Appropriate use of our health monitoring devices
Compliance with Singapore health and safety regulations
Respect for product warranty terms
Timely communication and cooperation

Service Disclaimer

While we provide quality health monitoring devices, VitalGadgetHub:
Does not guarantee specific health outcomes
Cannot control individual health conditions or responses to monitoring
Is not responsible for medical decisions based on device readings
Provides monitoring guidance but final health decisions rest with the user and their healthcare provider

Health and Safety

We maintain high standards for health and safety including:
Regular product quality assessments
Safety protocol compliance
Device calibration and maintenance
Staff training and certification requirements

Customer Rights and Responsibilities

Customers have the right to:
Receive respectful and professional service
Participate in product selection decisions
Access their purchase information
Voice concerns and complaints

Privacy and Confidentiality

We maintain strict confidentiality regarding:
Personal health information
Purchase and usage data
Contact and account information
All other sensitive customer data

Intellectual Property

All content, trademarks, and intellectual property on our website and in our products remain the property of VitalGadgetHub. Unauthorized use is prohibited.

Limitation of Liability

VitalGadgetHub's liability is limited to the extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our products.

Governing Law

These terms are governed by the laws of Singapore. Any disputes will be resolved in the courts of Singapore.

Changes to Terms

We may update these terms periodically. Significant changes will be communicated through our website or direct notification to customers.

Contact Information

For questions about these terms, please contact us using the information provided on our website.